Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee.

Late Policy

Your appointment time is reserved for you; punctuality is important to keep the clinic running smoothly and safely. Appointments will be held for 15 minutes; patients who are late for their appointment may have to wait for a break in their practitioner's schedule to be treated. Patients arriving more than 15 minutes after their appointment is scheduled will be charged a missed appointment fee.